Notification of missing updates in lead harvest
closed
T
Thomas Miltschuh
As a CX Manager for our clients and as a lead harvest user on client side, I'd like to get notified in case of no updates in the lead harvest. So I can try to resolve it quickly and keep the gap of tracked signals as short as possible.
Especially as a CX Manager, I'd like to be proactive and prevent user complaints.
Valentyn S.
marked this post as
closed
Valentyn S.
marked this post as
under review
Valentyn S.
Hi Thomas, could you clarify the issue with lead harvest doesn't get updates?
T
Thomas Miltschuh
Valentyn S. i.e. we had cases of team members not having robin installed or active. Especially as a team manager, I'd like to know if any team member's data is missing in the lead harvest. (Also if their LinkedIn profiles are not sending connection campaign requests.)
And I thought of cases like a few weeks ago when some teamspaces (like Automindz if I remember correctly) didn't get lead harvest updated. We weren't able to act proactively, clients had to notify us first.